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Discover the Overlooked Skills That Separate the Average
from the Exceptional

The skills no one taught you - but should have.

We’ve Been Conditioned to
Ignore the Skills That Matter Most

We have been conditioned to believe that IQ and technical skills drive success. But what if the difference between average and exceptional lies with something we overlook?

That difference is soft skills. And the lack of essential soft skills is the root cause of many of today's most pressing workplace problems:

⚠️ Talent Shortages & Leadership Gaps
⚠️ Meeting our People's Development Needs
⚠️ Poor Decision-Making & Ethical Lapses
⚠️ Siloed Thinking & Poor Team Engagement
⚠️ Lack of Cross-Functional Collaboration

That's where we come in.

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Discover the Third Element of Success

Who We Work With

✅ CPA firm partners, principals, and managers dedicated to developing their people and the next generation of leaders 

✅ CPA societies and thought leaders working to strengthen the profession

✅ Business and organizational leaders looking to increase their competitive edge

✅ Professionals looking to elevate their careers

✅ Team leaders wanting to improve engagement and performance

Find the Right Fit

CPA Industry Leaders:

Turn Today's Challenges into Opportunities

Our industry must adapt to a changing workforce, especially given today's shrinking talent pipeline. Traditional solutions aren't enough— we need a new approach.

Discover what's missing, explore new strategies, and join the conversation about shaping the profession's future.

Learn More About Our Work With the Profession

The Missing Skills That Change Everything

Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center all concluded that 85% of job success comes from having well‐developed soft and people skills, and only 15% comes from technical skills and knowledge (hard skills).

- A Study of Engineering Education,1918 
(that's right, 1918. Not a typo)

The Missing Skills That Change Everything
Most firms try to solve engagement and retention problems with technical solutions. But the real issue? It’s human.

The skills that matter most today—emotional intelligence, communication, trust, and feedback—are often overlooked. But they’re the difference between a team that’s surviving… and one that’s thriving.

When leaders build these skills, everything changes:

✅ Engagement rises
🗣️ Communication improves
🔄 Turnover drops
🌟 Morale lifts
🤝 Teams perform better together

See How You Can Take a New Approach

How We Help

Program Overview

✅ 8 Factors of Engagement (8FEA) – The framework for fixing team engagement at the root.
✅ Behavioral Ethics & Leadership Training – Beyond compliance, helping CPAs and professionals lead with integrity.
✅ CPE Courses for CPAs – Leadership, decision-making, and ethical training built for today’s firms.
✅ Custom Corporate Training – Tailored programs for businesses and organizations.

Why Our Approach Works

Why This Matters to You

Over a century ago, Harvey Firestone recognized a truth that still holds today: 

"The growth and development of our people is the highest calling of leadership."

🔥 Research shows that leadership & engagement gaps cost businesses millions in lost productivity and turnover

🔥 Firms that invest in soft skills see higher employee retention, stronger leadership pipelines, and better client relationships

🔥 Firms & professionals who develop these skills don’t just solve problems—they create a competitive edge. The ability to engage, lead, and adapt isn’t just a necessity—it’s an opportunity to stand out and organizations that invest in leadership development outperform those that don't

🔥 This isn’t about checking a box—it’s about developing professionals who lead, engage, and drive results

Let’s Talk About the Skills That Matters Most